General terms and conditions of sale

The present conditions govern the sales by Maison Bacchus Lda.

Article 1 : Company

Maison Bacchus Lda. is a limited liability company, with a share capital of two thousand euros, whose registered office is located at the following address:

Rua Joaquim Ereira N° 1447

Distrito:Lisboa Concelho: Cascais e Estoril Freguesia: Cascais

2750 392 Cascais

Adresse du courrier électronique

NIPC: 516365002

N° Licence : PT02516365002

The legal representatives of Maison Bacchus Lda. are Jean-Marc Mégret, Gaëlle Henry, Thomas Thiou et Jean-Robert Mouillet.

Article 2 : Application of the general conditions of sale

The general terms and conditions thus presented apply to any purchase made from Maison Bacchus on its online store via the website or by telephone. To know the conditions of his order, the customer can click at any time, even before making an order, on “General Conditions of Sale”.

Placing an order implies the full and unrestricted adherence of the Maison Bacchus customer to the various clauses presented in these Terms and Conditions of Sale (TCS). Only a written agreement stipulating between the two parties the special conditions can be accepted, without which these conditions thus presented are subject by right in the contractual relations existing between the Customer and the company Maison Bacchus.

The customer declares before validation of his order to have accepted these TCS and therefore to fully adhere to them.

Article 3 : Method of ordering

All orders are placed at

The customer builds a basket by choosing the number of products he wants. Once his selection has been made, the customer validates his shopping cart and payment method.

After accepting the TCS, the orders become final when they are validated by the products’ payment.

The order confirmation will be the signature and acceptance of the transactions carried out.

The company Maison Bacchus Lda. reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the order received (doubts about the identity of the customers, spoofing, creation of irregular accounts, etc.).

An invoice is issued by Maison Bacchus and available in the "my account" section on the Maison Bacchus website. At the request of the customer, an invoice may be sent to him by email, or to his billing address. An order confirmation is sent by mail.

The products remain the property of Maison Bacchus until full payment of invoices.

The customer becomes the owner and responsible for the items upon actual delivery (delivery of the order), the transfer of possession being a risk transfer.

Article 4 : Method of Settlement

The payment of the products can be done by bank cards thanks to the secure system Stripe, by bank transfer or Multibanco (ATM).

Bank Cards:

Cards bearing the initials CB, VISA, EUROCARD, American express or MASTERCARD are accepted.

Bank Transfer:/u>

Transfer order to the following bank account:

Bank Millennium bcp /Domiciliation :Alcabideche/ RIB : Bank code : 0033/Branch code : 0000 / Account number:45638913997 /RIB key : 05 / Code BIC/SWIFT : BCOMPTPL / IBAN : PT50-0033-0000-45638913997-05

Multi Banco(ATM) :

If you choose to make the payment by Multibanco, you will receive, at the end of your order, our entity number, the reference and the amount to be paid.

The order will be dispatched after receipt of payment, the receipt being immediate.

You can make the payment via any Distributor terminal (ATM), via home banking (Internet) or the MB WAY application

Article 5 : Price

For Portugal, the prices are expressed in Euros (€) and shown all taxes included.

The price indicated on the product sheets is indicated excluding transport costs. On the same product the price may vary depending on the quantities chosen. The shipping costs vary according to the delivery method chosen by the customer and according to the place of delivery.

Delivery rates are available on the website.

Maison Bacchus reserves the right to change its selling prices, but the product will be invoiced on the basis of the tariff in force at the time of validation of the order and subject to availability.

All promotional operations (vouchers, vouchers, partner discounts, etc.) are limited to one person per household and per operation. Maison Bacchus reserves the right to refuse orders that do not meet this criterion.

Article 6 : Delivery

National delivery (continental Portugal) :

Upon receipt of the payment of the order, Maison Bacchus launches the transport and delivery operations. The delivery of the ordered items is carried out at the address specified by the customer. The customer shall be bound by the terms of delivery indicated by himself. In case of error or lack of information leading to a defect or lack of delivery, Maison Bacchus will not be held responsible. In case of return for incomplete address, the customer will have the possibility either to modify his address and to be redirected the goods by bearing the new costs of return, or to be reimbursed the order in deduction of the initial shipping costs.

Responsibility for Transportation:

The carrier is responsible for the integrity of the package during delivery.
It is the customer’s responsibility to check the contents of the package at the time of receipt and to make precise and reasoned reservations stipulating the damage, if any, by recording them on the delivery slip or the electronic device provided by the carrier, in the presence of the deliveryman. The customer also has the option to refuse the package if its integrity has not been preserved.

In all cases, the customer must inform Maison Bacchus within 48 hours after receipt of the package via the contact form.

If all the above conditions are met, Maison Bacchus undertakes to offer a redirection, a credit note or a refund to the injured customer.

Deadlines: Maison Bacchus undertakes to make every effort to deliver the products ordered as soon as possible according to the indications displayed on the validation page of the order. The delivery times vary depending on the mode of delivery chosen and the destination of the goods.

In case of delay of shipment, an email will be sent to you to inform you of a possible consequence on the delivery time indicated to you. In accordance with the legal provisions, in case of delayed delivery, you can cancel the order. In case of deliveries by a specialized transport company, Maison Bacchus cannot be held responsible for delivery delays.

Article7: Right of withdrawal


You have the right to withdraw from this contract without giving a reason within fourteen days.

The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the property.

To exercise this right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by mail or email).

In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the cheapest standard delivery method that we offer) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this Agreement. We will make the refund using the same means of payment as the one that you used for the original transaction, unless you expressly agree to a different means, in any event, this refund will not entail any costs for you. We will refund the goods upon receipt of the goods or when you provide us with proof of shipment of the goods.

You must return the goods by hand or return them to Maison Bacchus Lda. no later than fourteen days after you have notified us of your decision to withdraw from this contract. This period is deemed to be met if you return the property before the expiry of the fourteen-day period.

In the event that certain products have been started, consumed or degraded, Maison Bacchus will be entitled to deduct these products from the refund made to the buyer and you will then have to bear the direct costs of returning the order.

Article 8 : Applicable Law and Dispute Resolution

These general terms and conditions of sale are governed by Portuguese law. If any of the clauses of these Terms are null and void, this will not affect the validity or compliance with these Terms. In the event of persistent disagreement concerning these terms and in the absence of an amicable agreement, any dispute shall be the responsibility of the competent Portuguese courts.

Out-of-court dispute resolution bodies
In the event of a dispute related to the consumer contract, and in accordance with Article 18 of Law 144/2015 of 8 September 2015, the customer has the following out-of-court dispute resolution bodies at his disposal:

- CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Rua D. Afonso Henriques, n.º 1, 4700-030 Braga,,, 253 619 107.

- Centro de Arbitragem de Conflitos de Consumo de Lisboa

Rua dos Douradores, nº 116 - 2º - 1100 - 207 Lisboa,,, 218 80 70 30.

For further information, please visit the Consumer Directorate-General’s website at

Article 9 : Intellectual Property

All elements of the site are and remain the intellectual and exclusive property of Maison Bacchus Lda. No one is authorized to reproduce, exploit, rebroadcast, or use in any way, even partially, elements of the site.

The photos and illustrations used on the site are non-contractual. The images and photographs are the exclusive property of Maison Bacchus and are not free of rights.

Article 10 : Protection of minors

The sale of alcohol is prohibited for those under 18 years of age.

When registering, the client will have to recognise his majority. Moreover, at each order, during the validation and before the payment, the customer by accepting these TCS will recognize again his majority.

Article 11 : Data protection

Maison Bacchus Lda. reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. It may also be transmitted to companies that contribute to this relationship, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. You have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Bank card payments are secured by an online payment system according to SSL standards. In addition, all the banking information that you provide to us during your online purchase is neither stored nor visible on the Internet. Maison Bacchus certifies the confidentiality of your data.